FAQs
Haircuts & Styling
Q1: How long does a haircut typically take?
A: Most haircuts take 30–45 minutes, depending on the style. We also offer express services and tidy ups if you are short on time
Q2: Can I bring in a photo of the style I want?
A: Absolutely! A photo helps us give you the exact look you’re going for and is a great guide. We are style experts and can help you achieve your best look for your hair type and lifestyle.
Q3: Do you cut children’s hair?
A: Yes, we do haircuts for kids too! We love getting our young gents feeling special and showing them that hair is all about self care from a young age.
Q4: Do you accept walk-ins or only appointments?
A: We happily accept both, but appointments are recommended to guarantee your preferred time.
Wet Shaves
Q1: What’s included in a wet shave?
A: A true self-care and male grooming experience. You can expect a traditional and highly relaxing experience with our hot towel treatment. We use a pre-shave oil, a traditional straight razor to tidy up, and a soothing post-shave balm. The finest aromas are used and care is taken to have you feeling and looking your best.
Q2: Is a wet shave good for sensitive skin?
A: Yes, a wet shave is great for all skin types
We use gentle techniques and high-quality products for sensitive skin to leave your skin feeling clean and hydrated.
Q3: How often should I get a wet shave?
A: Many clients come in weekly or biweekly, depending on their hair growth and preferences.
Q4: Do I need to prep before a wet shave?
A: No need to worry about prep. Just arrive clean-shaven or with a few days’ growth—we’ll handle the rest!
Manicure
Q1: Are manicures and pedicures only for women?
A: We’d love to bust the myth that manis and pedis are just for women! We offer manicures and pedicures tailored for men, focusing on clean, well-groomed hands and feet that will leave you feeling clean and confident. Manis and Pedis keep your hands and feet neat and healthy and are a monthly must for both men and women.
Q2: What does a manicure include?
A: Nail shaping, cuticle care, a hand massage, and nail buffing.
Q3: How long does a manicure / pedicure take?
A: A manicure can take around 30–45 minutes and a pedi typically 45–60 minutes.
Q4: What’s included in a pedicure?
A: Nail shaping, cuticle care, exfoliation and dead skin removal and foot massage
Facials
Q1: What types of facials do you offer?
A: We offer a wide range of facials to help you keep your skin in top condition, delay signs of ageing and to help combat free- radicals. Our expert men’s beautician is able to tailor the facial based on your skin type and goals. We have hydrating, deep-cleansing, and anti-aging facials on offer with only the finest products to give you the best results.
Q2: How often should I get a facial?
A: Our skin is our biggest organ and it works hard to fight against free radicals and other stressors. We recommend booking in every 4 – 6 weeks to help your skin regenerate and keep it looking healthy and glowing.
Q3: Can facials help with acne?
A: Yes, facials are ideal for acne sufferers who may need extra help to unclog pores and reduce inflammation, improving acne-prone skin.
Q4: Do I need to avoid anything after a facial?
A: Your skin may be a little sensitive after a facial treatment so we recommend avoiding direct sun exposure and harsh products for 24–48 hours.
Waxing
Q1: How long do waxing results last?
A: Typically 3–6 weeks, depending on your hair growth.
Q2: Is waxing painful?
A: Depending on the area to be waxed, there may be mild discomfort or tingling, but our waxing specialist is trained professionally and her techniques help minimise it.
Q3: Can I get waxed if I have sensitive skin?
A: Yes, we use gentle products and methods suitable for sensitive skin.
Q4: What should I do before and after waxing?
A: Exfoliate gently before your appointment and avoid sun exposure or hot showers afterward.
Laser Hair Removal
Q1: How does laser hair removal work?
A: Laser hair removal is an excellent treatment that helps eliminate hair growth long term. It uses concentrated light to reduce hair growth over time and you will notice less regrowth with every session.
Q2: How many sessions do I need?
A: Hair type is a variable but most people need 6–8 sessions for best results.
Q3: Is laser hair removal permanent?
A: It offers long-term reduction, though occasional maintenance may be needed depending on hair type and area.
Q4: Is there any downtime after laser hair removal?
A: Minimal downtime—some redness may occur depending on area and skin type but this tends to subside soon after.
Aesthetic Treatments
Q1: What aesthetic treatments do you offer?
A: We provide skin rejuvenation, anti-aging treatments, and dermal fillers to help you achieve a more youthful and healthier look.
Q2: Are the treatments safe?
A: Yes, our treatments are performed by qualified professionals using safe, proven techniques and the very best of products.
Q3: How do I know which treatment is right for me?
A: Book a consultation with our friendly and professional team, and we’ll recommend the best options based on your skin type and goals.
General/Booking/Hygiene
General / Booking / Hygiene
How can I book an appointment?
You can book online (link), call us, or stop by in person.
What is your cancellation policy?
Please cancel at least 24 hours in advance to avoid charges or loss of deposit.
Do you offer gift vouchers?
Yes, we offer gift vouchers perfect for birthdays, holidays, or special occasions. (Link to gift vouchers).